Customer Community

Covering What Matters to You Most
Welcome to Travelport’s Customer Community. We’re pleased to offer our valued customers and other interested parties in the travel community this dynamic, interactive resource – a portal that will expand with highly relevant information to keep you informed of critical issues, trends and developments in the global travel industry.

Your Participation Is Encouraged
Travelport and your peers who gather in our online Customer Community value your insights and opinions. This innovative platform is one more way Travelport can be responsive to your needs and suggestions. As we build our online community, we welcome and encourage your ideas on what you’d like to see addressed here. Visit often to see what’s new and to be part of the growing dialogue with travel companies worldwide. Access the suggestion box to send us your ideas.

Our Livelihoods and Our Planet
One of our initial areas of focus is the issue of carbon emissions and the affects of travel on the global environment. Sustainable travel is essential to both the health of our planet and the health of the travel industry. We invite you to learn more about what Travelport is doing to help reduce carbon emissions – and how you can help.

How Big Is Your Carbon Footprint?

Most individuals haven’t a clue. After all, carbon emissions and the release of other greenhouse gases into the environment are largely a result of everyday energy use. How do you measure something you can’t see? In reality, the affects of global warming due to human activity are more visible each day. One way to learn the size of your carbon footprint and do your part in making it smaller is to measure it. Travelport has joined businesses worldwide in creating tools to help you do just that.


Let’s All Do Our Part In Building a Sustainable Travel Programme
Carbon TrackerTM by Travelport is part of our broad initiative to address environmental issues on a global scale. Carbon Tracker is an advanced reporting tool we created for travel agencies and corporations. It addresses the growing demand among our customers and travellers worldwide who want to measure carbon emissions and make travel choices that are less harmful to our environment. Learn more by visiting www.travelport.com/CarbonTracker to see Carbon Tracker in action.

    • September 2, 2008 | Jeff Clarke, CEO and President

      Welcome to Passport

      Welcome to Passport, the Travelport blog. Think of this as a modern version of the travel log – in this case, a place to share thoughts and ideas about the travel and tourism industry. Read more
    • September 2, 2008 | Jeff Clarke, CEO and President

      The Power of Travel

      Like so many people in business, I’ve spent countless hours during my career on airplanes, in hotels and at conference centers. Read more
    • September 2, 2008 | Paul Holliday, Strategy Analyst

      No simple choices, no easy answers

      Climate change is big news everywhere. Most scientists agree that change is happening and that the human race is the cause. Read more
    • September 2, 2008 | Paul Holliday, Strategy Analyst

      Addicted to People

      Every good and not so good website these days needs to have social networking functionality. From LinkedIn to Naymz and YouTube to MySpace, we are being encouraged, nagged and bullied into participating in an ever-widening array of networking opportunities. Read more
    • "Galileo’s Help Desk Services are always there to solve our complex problems and expert help is never far away. Also, Galileo is a partner we can trust in view of our increasing number of travellers. We will continue to support your system developments and keep our good relationship for the future.

      Helen Lau, Deputy General Manager, Cosco International Travel (HK) Co Ltd.
    • "Galileo's technology is a core component to both the Corporate and Leisure requirements of FCm Travel Solutions. I have found the services of Galileo to be cost effective, efficient and differentiated regionally within their operations to be more flexible and maintain an intensely personal approach to their customers’ needs."

      Paul Ford, General Manager Product/Marketing & IT, FCm Travel Solutions
    • "We chose to partner with Galileo as they were most responsive to the needs of our business."

      Eva Tam, Assistant Manager Ticketing, H.I.S. (Hong Kong) Company Limited
    • "I would like to highly commend your (Galileo) Sales team for their good and efficient service. They have supported our business extremely well."

      Eliza Ma, General Manager – Corporate & Leisure Travel, Travelex Travel Services, Hong Kong

When times are tough, keep travel cost down while maintaining good customer relationships.

View Money Saving Ideas