Retailing has changed dramatically over the last ten years — but travel retailing, not so much.

On June 24 we embarked on an hour of exploration into the modern world of travel retailing.

We considered the currency of trust through the results of our research with Edelman and their first deep dive into trust in travel. Discussed more about the tools we’re building to help you give your customers a truly stellar retail experience — supercharged by a landmark collaboration with Amazon Web Services. And delved into the minds of travelers with one of our guest speakers, neuroscientist and TED talker, Paul J Zak.

Watch it all here

Want to know more about Modern Retailing?

Here's
what
happened

The state and impact of trust

Edelman took their exploration of trust into the world of travel, investigating the impact and current state of trust in travel retailing. We unveiled the results.

The art of the sell

TED talker and founder of Immersion Neuroscience, Paul J Zak, exposed the secret to emotionally engaging your customers when selling travel, whether in person or online.

Supercharging modern retail

We revealed our exciting new collaboration with Amazon Web Services  and how it’s going to help us maximize travel retailing for you and your customers.

Travelport +

Superior retailing, enhanced traveler experience, and all the tools you need to do it.
We told you what we’ve got brewing in the pipeline.

Retail in real life

Travelport’s CEO Greg Webb sat down with Dana Dunne, CEO at eDreams ODIGEO, and American Airlines’ Chief Customer Officer, Alison Taylor, to chat about excellence in retail, NDC, and Travelport+. 

Who we
heard from

Other Speakers Include:

John Elieson
COO, Travelport

Jason Clarke
CCO, Travel Partners, Travelport

Jen Catto
CMO, Travelport

Jason Toothman
GVP & MD Sales, Travelport

Sharon Doyle
GVP Global Product Management, Travelport

Kyle Moore
VP Product Propositions, Travelport

David Peller

Managing Director, Travel & Hospitality
Amazon Web Services

Paul J Zak

Chief Immersion Officer
Immersion

Alison Taylor

CCO
American Airlines

Dana Dunne

CEO
eDreams