Thai Vietjet chooses iPort Departure Control System powered by Travelport and Res2

LANGLEY UK, October 10, 2023 – Travelport, a global technology company that powers travel bookings for hundreds of thousands of suppliers worldwide, and Res2, a Netherlands based departure control system provider and airport automation leader, today announced a new multi-year agreement with Thai Vietjet, a leading low-cost airline from Thailand with flights to destinations across Asia-Pacific. Under the agreement, the airline will be using iPort DCS (Departure Control System) to manage passenger handling, baggage, boarding, and enhance its customer experience with the automation enabled by iPort.

“We are very excited about this strategic partnership with Travelport and Res2. The growth plan of our airline requires a strong partner; we recognize the vital role that iPort DCS will play in our airport operation modernization. We are confident that our collaboration with Res2 and Travelport LP will enable us to elevate the travel experience for our customers,” said Mr. Woranate Laprabang, Chief Executive Officer of Thai Vietjet.

iPort DCS’s innovative, end-to-end service offering is designed to increase efficiency in the check-in and boarding process, deliver full scale self-service capacity, enhance security and immigration regulatory compliance, reduce wait times, and improve accuracy information management. By automating many of the routine tasks associated with check-in and boarding, the system can enable airlines to operate more efficiently and reduce costs. Most importantly, by providing real-time information to airline staff, the system improves communication and provides a better overall customer experience. Additionally, ancillary sales, weight and balance and biometric self-boarding are in scope of iPort.

Mr. Hans van Engelen, CEO of Res2 said, “We’re delighted to welcome Thai Vietjet to the iPort DCS Community of 110+ airlines and ground handlers around the world. We look forward to building a sustainable and beneficial partnership with Thai Vietjet and be a strong partner for their accelerated growth.”

“iPort provides Thai Vietjet with market leading scale and flexibility to support its international growth. Res2 and Travelport are delighted to partner with one of the fastest growing airlines in the world to enhance their onboarding experience, a critical part of the VietJet’s brand promise,” said Cormac Reilly, Vice President, and Global Head of Travel Partner Solutions at Travelport. 

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About Travelport

Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in London, United Kingdom and operating in more than 165 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.

About Res2

Res2 B.V. is an IT company expertized in airport operations software and is the creator of iPort DCS, a state-of-the-art Departure Control System active at more than 350 airports worldwide. The intuitive application supports airlines, ground handlers and airports in efficient passenger and aircraft handling with a wide range of functionality for check-in, boarding and load control. iPort DCS is fully web-based, which allows it to deploy new functionality continuously and seamlessly. By combining flexible airport connectivity options with ample industry integration from the data centre, it also enables full-scale DCS usage at locations with limited infrastructure or bandwidth.

About Thai Vietjet

Established in 2014, Thai Vietjet has been cooperating with Vietjet to extend its flight network and provide more opportunities for travelers to discover Thailand and many other countries with its hospitable and enjoyable service. With a focus on cost management ability, effective operations, and performance, the airline offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers’ demands. Further information can be found at th.vietjetair.com.